I own The Bubbler, The Petmate Fountain (Fresh Flow), The Drinkwell Original, The Drinkwell Platinum and now, The Drinkwell 360. Of them all, my cat loves the Drinkwell line the best. (I think it runs the cleanest and most silently.) And in my opinion the Platinum is the best of that line.

The pump in my Platinum died right before Christmas (after 2 yrs). And my cat, who adores his fountain, was very upset. (This is a cat who will travel all the way from another room if the fountain goes off to see what happened. And he'll sit there hitting it to make "it go.")

Anyway, I thought to buy a replacement pump from the manufacturer, but their shopping feature was down for yearend inventory and wasn't going to be back up till early January. While at the site, I noticed the 360, thought it very cute so I ordered one. (Not there, nor here, but elsewhere) I've had it about 2.5 weeks now.

My cat loves it. At first, I had the 3 spout ring on it, and he was rather... Read more

The design has 4 FLAWS. My solution may help others though. My cats do love the fountain.

One, the neck is too thin to accept a decent sized filter. The filters are clogged (w/slime, not hair!) within days. Even "without" a filter it CLOGS TOO FAST. Cleaning and putting in a NEW filter did not fully resolve the blocked flow. When new, I could hear the waterfall from across the house. After only 1 month, I CANNOT get that flow back!!!

2nd Flaw, the motor is quiet yes, but it also CLOGS too fast...with slime, not hair!!!! My fountain is only a month old and I cannot get the heavy flow back. I have cleaned with soap/water and also vinegar. I do not see hair...I see/feel slimy sludge.

3rd Flaw, it's hard to pick it up when full...no handles or rubber grips.

4th Flaw, even though the cord detaches for cleaning, it comes apart too close to the plug, so you still can't plug it in behind furniture w/o having to move the furniture to disconnect... Read more

This is the best fountain ever, and I've looked around. I made the mistake of first buying the Petmate fountain. When I got it, it was so incredibly noisy, the cats freaked out by it, it was so loud I could not stand listening to it from the other room! Thank goodness I bought it at Amazon, because they take returns so easily. I went & spent the extra $ and bought the 360. It is extremely quiet, and the bravest of my cats went right to it to drink. It could be prettier as far as color, but it blends in fine. I have 5 indoor cats so I am happy now as I believe this is the best I can buy my babies. I also own a small pet boutique [...]and would definitely sell these if I knew could compete with Amazons best price! I think it is very well priced overall.The only thing I would love is a chocolate brown or mocha color option- the fountain's plastic is a speckled grey on white, kind of 80's looking!